Legal, privacy and safety.

Hunter Terms of Service

1. What Peekin provides

Peekin coordinates an on-site visit by a reviewed local Scout. A standard Scout records visible observations, photographs and structured findings against the booking checklist. Peekin Ops reviews the submitted report before it is released to the Hunter.

2. What Peekin does not provide

A standard visit is not an engineering inspection, valuation, survey, title search, authenticity certification, legal opinion or guarantee of the condition, ownership, safety or future performance of a property, asset or project. A Scout must not guess about anything that cannot be observed or verified.

3. Booking and price

You submit the location, site contact, preferred timing and checks you want performed. Peekin may accept, decline or ask for clarification before quoting. The full Peekin service price is shown before payment. A booking is not released for field assignment until payment is confirmed.

4. Lawful purpose and anti-abuse

You must use Peekin only to verify a place, asset or project for a lawful and legitimate purpose. You must not use Peekin to locate, follow, monitor, secretly record or target a person, or to obtain information for harassment, violence or another unlawful purpose. Peekin may require a manual trust-and-safety review before quoting or dispatching a Scout.

5. Access, site contacts and third-party fees

You are responsible for ensuring lawful access to the location and for giving accurate contact details. By providing a site-contact name or phone number, you confirm that you are authorised to provide those details for the booked visit and that the contact may be approached about access and visit logistics. Scouts do not front cash, agent fees or access fees. Any legitimate fee paid directly by you to an agent, seller, custodian or site is outside Peekin's service price unless the quote expressly says otherwise.

6. Evidence and decisions

The report is a record of what the Scout could observe during the visit. Conditions may change after the visit. You remain responsible for your purchase, rental, investment, contracting or other decision and for obtaining qualified professional advice where needed.

7. Safety and lawful instructions

Peekin may stop, reschedule or cancel a visit where access is unsafe, unlawful, materially different from the booking information, or where a Scout is pressured to pay money, conceal activity or perform work outside the agreed scope.

8. Complaints and redress

Raise any concern as soon as possible and include the booking reference and the outcome you are seeking. During the private pilot, complaints are received at stackttek@gmail.com. Peekin will review the booking record, evidence, payment and Ops audit trail before responding.

Prohibited Use

Peekin is a place, asset and project verification service. It is not a people-finding, surveillance or covert-investigation service.

Prohibited requests

• Locating, following, tracking, monitoring or waiting for a person.
• Determining whether a named person is home, where they live or work, who visits them, their routine, school movements, vehicle movements or similar personal activity.
• Photographing or recording a person, child, neighbour, vehicle plate or private activity as the object of the assignment.
• Entering or photographing a location by deception, impersonation, trespass or without lawful access.
• Secret recording, hidden-camera requests or instructions to conceal the visit where permission is legally required.
• Using Peekin to facilitate harassment, stalking, coercion, theft, violence, discrimination or another unlawful act.
• Asking a Scout to remain at a location to observe activity over time or to follow a person or vehicle after the booked visit.

Enforcement

Peekin may delay, decline, cancel, suspend or permanently block a Hunter or Scout where a request, pattern of behaviour or safety signal creates an unacceptable risk. Identity verification does not override these rules. Peekin applies purpose review, restricted data access, manual escalation and audit controls in addition to identity checks.

Hunters must confirm that each booking has a lawful, legitimate purpose. A false declaration may result in cancellation, account restriction and preservation of relevant records for safety, dispute or lawful-authority purposes.

Privacy Notice

Peekin processes personal data to operate the service, secure accounts, coordinate visits, process payments, review reports, handle complaints and meet legal or record-keeping obligations.

Purposes and lawful bases

Core booking and Scout processing is primarily necessary to take steps at your request and perform the service relationship. Security, fraud prevention, field-safety escalation, audit and service-improvement processing may rely on legitimate interests, consent or legal obligations where appropriate. A Scout must confirm that a trusted contact has agreed that Peekin may contact them for field-safety escalation. Consent is not bundled with unrelated marketing consent.

Field location privacy

During an active field assignment, the Scout workspace may ask for device location when the Scout records a key field checkpoint. If location permission is denied or unavailable, Peekin records that status rather than silently turning on background tracking. Captured checkpoint coordinates are restricted to Peekin Ops for safety/audit purposes and are not released to the Hunter through the standard workflow.

Service providers

Peekin uses service providers including Paystack for payment processing, Cloudflare for hosting/security/storage infrastructure, and Resend for transactional email. These providers process data under their own applicable terms and privacy commitments.

Retention

Personal data is kept only for as long as reasonably necessary for the service, disputes, safety, fraud prevention and legal/accounting requirements. Financial and transaction records may need to be retained for up to six years. Field evidence and unsuccessful application data will follow a shorter operational retention schedule unless a dispute, safety issue or legal requirement requires longer retention.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, objection or withdrawal of consent where consent is the lawful basis. You may also lodge a complaint with the Nigeria Data Protection Commission. During the private pilot, privacy requests may be sent to stackttek@gmail.com.

Cancellation & Refund Policy

Before a Scout is assigned

A Hunter may request cancellation. Where no material field cost has been incurred, Peekin will generally provide a full refund, subject to any reasonable non-recoverable payment or processing cost permitted by law.

After assignment or travel has started

Peekin may deduct reasonable costs already incurred, such as committed Scout/travel cost, where cancellation is initiated by the Hunter. The amount and basis will be explained before the refund is recorded.

No access, unsafe site or Peekin cancellation

Peekin will review whether the visit should be rescheduled, partially refunded or fully refunded based on the cause and costs already incurred. Where Peekin cannot deliver the booked service for reasons within its control, the default outcome is a full refund.

How refunds are recorded

During the private pilot, refunds may be processed manually. The Hunter account will distinguish a refund that is due from one that has actually been processed and will show the recorded amount, date and reference once completed.

Scout Terms & Field Conduct

• Scout applications are reviewed manually. Submission does not guarantee approval or assignments.
• A Scout accepts only work they can safely and lawfully perform within the stated scope.
• Scouts record observable facts and use "Could not verify" where something cannot be confirmed.
• Scouts do not present themselves as engineers, surveyors, valuers, lawyers or other licensed professionals unless separately qualified and specifically engaged for that role.
• Scouts do not negotiate the Hunter's deal, sign documents, accept money from counterparties, or front agent/access fees.
• Evidence and booking information are confidential and are used only for the assigned Peekin job.
• Unsafe, coercive, illegal or materially different site conditions must be reported to Peekin Ops and the Scout may stop the visit.
• Scout payout becomes due only under the applicable completed-job/payout policy and is recorded separately from the Hunter's payment to Peekin.

Safety & Access Rules

• The Hunter supplies a named site contact and accurate location/access information.
• Visits should be conducted within the agreed time and scope; material changes are escalated to Ops.
• No Scout is required to enter a location they reasonably believe is unsafe or unlawful.
• Scouts must not carry or hand over money for the counterparty, agent or site.
• Photography is limited to the booked purpose and areas the site contact lawfully permits.
• Private contact/location information is shared only to the extent needed to complete the job. Scouts do not receive exact address/contact details before accepting an assignment, and those details are removed from normal Scout access after report submission/completion.
• Scouts must not follow people or vehicles, wait to observe routines, identify occupants, investigate neighbours, or turn a verification visit into surveillance.
• Hunters do not receive a Scout's private phone, home address, identity-document numbers or field checkpoint location through the standard Peekin workflow.
• Active Scouts must maintain a trusted safety contact before accepting field work. The Scout must confirm that the contact has agreed to be used for field-safety escalation.
• The Scout workspace may request a discrete device-location checkpoint when the Scout marks key field stages. This is not continuous background tracking in the website pilot.
• A Safety Stop immediately pauses normal field work. Peekin Ops is notified, and where the Scout has supplied a trusted-contact email, that contact may receive a safety check-in notice without the job address or Scout location.

Complaints & Redress

Email stackttek@gmail.com and include your booking or Scout reference, what happened, and the outcome you are seeking. Peekin will acknowledge the issue, review the relevant booking/application, evidence, payment and audit record, and respond with the next action.

If a complaint concerns a refund, the Hunter account will continue to distinguish a refund that is due from one that has actually been processed. A refund is not described as completed until its settlement date and reference have been recorded.

For privacy concerns, you may also exercise applicable rights under Nigerian data-protection law and lodge a complaint with the Nigeria Data Protection Commission.